Product safety recall and what to do
Stop using affected poles immediately. All GVS anti-conductive gutter vacuum poles supplied between March and July 2026 are subject to a product safety recall following independent batch testing. Please follow the recall notice above. Affected customers are being contacted about a replacement at no cost.
If you purchased one of these poles, or a complete gutter vacuum package that included affected anti-conductive poles during the stated period, stop using the affected equipment. If you are uncertain whether your poles are affected, contact the GVS team before using them.
Previous advertised voltage ratings, insulation claims and visual inspection must not be relied upon as evidence that recalled equipment is safe to use. The official recall instructions take priority over historical product descriptions.
Read the full product safety recall notice for the instructions and next steps.
Overhead electricity and long-reach equipment
Always assume overhead electricity lines are live. Assess the work area before raising long-reach equipment, and obtain appropriate site-specific advice where the required safe clearance or controls are uncertain. Do not continue if the risk cannot be controlled. Read our health and safety guidance for more information.